QuickBooks, the versatile accounting software, is known for its sophisticated features and tools. You are working on something important, and all of a sudden, QuickBooks Desktop Pro 2023 keeps crashing. Isn't it frustrating to face this type of situation? Well, many QuickBooks users have reported the issue of QuickBooks crashing after update. If you, too, are among the ones who are looking forward to learning the effective way to overcome this situation, then read this blog post. This annoying scenario of QuickBooks crashing occurs due to multiple issues. In this blog post, we explore the "QuickBooks crashing after update" issue and explain the effective way to overcome such a situation easily.
Are you tired of resolving QuickBooks crashing after update issue on your own? Do you need the instant help from the expert? Simply dial +1-844-248-9739 to get the instant solutions from the experts.
What do You Understand by QuickBooks crashing and stops working?
QuickBooks crashing and stops working issue emerges while working on the company file or opening the software. This error hangs or freezes the application or even shut down the application automatically. It is a challenging situation as all your unsaved data is at risk.
Multiple reasons are responsible for arising this situation in QuickBooks. Since QuickBooks desktop 2023 keeps crashing on startup, all your business operations gets hindered. Moreover, your business's financial data is also at risk.
Unlike the other errors in QuickBooks, no error message or warning message appears on your screen.
Why does QuickBooks desktop keeps crashing error in Windows 10?
As stated earlier, there is no particular reason for arising this situation in QuickBooks. This unexpected error might arise due to number of reasons, ranging from the software conflict to the virus attack. Below, we have mentioned the top prominent reasons of QuickBooks crashing after update error.
Read More : QuickBooks Unrecoverable Error
Conflict between Company file and Windows
The most prominent reason is the conflict between the company file and the current version of Windows
Using Outdated Version
You are still using the outdated version of QuickBooks and Windows, which is causing compatibility issues.
Corrupted QBWUSER.INI File
QBWUSER.INI file is corrupted or damaged and as a result of this QuickBooks desktop keeps crashing issue while opening company files.
Data Discrepancies in Company File
Your QuickBooks company file is corrupted or has other data discrepancies issues, which leads to QuickBooks crashing.
Interference of Antivirus
The antivirus or the Windows firewalls are conflicting with QuickBooks, causing QuickBooks won't open issue.
Slow Internet Connection
If the active internet connection interrupts in between, it will lead to the QuickBooks crashing error in MacOS.
Special Characters in File Name
When the company file exceeds the specific character limit or does not follow the standard guidelines (having the special characters in the file name), QuickBooks crashes after an update error emerges.
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Hardware Issue
In case there is an issue with the system hardware or it gets corrupted, the application crashes all of a sudden.
Partial Installation
All the necessary files of QuickBooks are installed properly in your system. If the application is partially installed or misconfigured, facing a crashing error is a common thing.
How to Identify the QuickBooks Desktop is Constantly Crashing Issue?
Correctly Identifying the QuickBooks error will help you in picking the right troubleshooting solution for the error. Also, when you know the symptoms, you can easily identify the error in future. If you are unaware of the symptoms, our experts have mentioned a few warning signs/symptoms of the QuickBooks crashing error below.
• QuickBooks crashes all of a sudden, either while opening the application or performing certain tasks.
• The load time of the application increases, and you won't be able to open the application despite several attempts.
• QuickBooks desktop keeps crashing when opening company files.
• The application might open but does not function properly.
Instances When You Can Spot QuickBooks Crashing After Update Error
The QuickBooks users can face this unexpected error in the below-mentioned scenarios:
• You might face this error at the time of mailing an extensive report.
• When you are trying to run multiple reports simultaneously, the application crashes.
• At the time of working on the sales report or invoices, the application crashes suddenly without any warning.
Constructive Solutions to Fix QuickBooks Crashing After Update Error
Now, you have the proper insights of the crashing error including its causes. It is the perfect time to learn the different solutions of the error. Since the internet is full of the multiple troubleshooting methods, our experts have hand-picked the best solutions for you.
Let us dig into the errors one by one to fix the QuickBooks desktop keeps kicking out errors:
Solution 1: Update Your QuickBooks Application to the Latest Release
Running the older version of the QuickBooks application will lead to a compatibility issue. To fix this issue, you can update the QuickBooks desktop application to the latest release version using the steps mentioned below:
• Under this solution, you need to first sign into the QuickBooks application using the admin ID and password.
• After that, click on the Help menu and choose the Update QuickBooks desktop option from the list.
• It will open the update window. Here, you must pick the updates that you need to install in your system.
• After picking the updates, press the "GET UPDATES" option to download the updates in your system.
• Once the updates are downloaded, close and re-open the QuickBooks. An instructional window will appear on your screen. Press the Yes button to install the updates in your system.
Solution 2: Rename the QBWUSER.INI File
The QBWUSER.INI file stores the initialization information necessary to open the company file. Any damage or corruption of this file will cause QuickBooks to crash. Adhere to the below-mentioned steps to rectify the issue by renaming the QBWUSER.INI file:
• Open the folder where you have saved the QBQUSER.INI file. In case you are unable to view the file, make hidden folders visible.
• After finding the file, right-click on it and choose the rename option.
• Then, add old at the end of the file name to rename it, for example, QBWSER.INI.Old.
• Click anywhere on the screen to save the file with the new name.
• Now, open QuickBooks to see if the issue is fixed or not.
Solution 3: Run the Quick Fix My Program to fix the issue
If the QuickBooks is having any issues, the program will keep freezing. Quick Fix My Program is designed to diagnose and repair minor issues coming within the application. The tool automatically repairs all the program files. You can easily access the tool from the QuickBooks tool hub using the steps mentioned below:
• Visit Intuit's official website and search for the latest QuickBooks tool hub version.
• After that, click on the DOWNLOAD button and save the file to the easy accessible location, such as desktop or download folder.
• Open the folder and run the Qbtoolhub.exe file as an admin to open the installation wizard.
• Follow the on-screen instructions, agree with the terms and conditions, and provide the easy accessible location to install the file.
• At last, click on "Install Now" button that appears on the screen to install the application. It will take few minutes to install the application.
• A desktop icon will appear on your screen when the tool hub gets installed on your system.
• When the tool is installed properly in your system, open it by double-clicking on it.
• Now, move to the Programs tab under the QuickBooks tool hub.
• In the opened window, click on the Quick Fix My Program button. The tool will automatically detect and repair the issues within the application.
• Lastly, restart the QuickBooks application and check if the issue is resolved.
Solution 4: Repair the QuickBooks Desktop
QuickBooks Desktop Pro 2023 keeps crashing if the application is damaged. You can fix this issue by repairing the QuickBooks desktop application using the steps mentioned below:
• Foremost, press the window + R keys together to open the RUN Command window.
• Type Programs and Features and press the OK button.
• It will open the list of All programs. From the list of Programs, choose QuickBooks Desktop.
• Right-click on the application and choose UNINSTALL a program option.
• Further, pick the REPAIR option and press the NEXT button. It will automatically repair the application.
Solution 5: Use the QuickBooks File Doctor Tool from QuickBooks Tool Hub
Damaged or corrupted files will result in the QuickBooks desktop keeps freezing Windows 10 when opening company files. The best way to fix the company file issues is to run the QuickBooks File Doctor tool from the QuickBooks tool hub using the steps mentioned below:
• Here, we assume that you have already downloaded and installed the latest version of QuickBooks tool hub in your system.
• Open the QuickBooks tool hub in your system by double-clicking on its desktop icon.
• Move to the Company file Issue tab and click on the RUN QuickBooks File Doctor button.
• Pick the company file having the issue and then choose the appropriate repair option.
• Enter the credentials if asked and press the Continue button.
• The tool will automatically detect and fix the issue within the company file.
Also See : QuickBooks Multi-User Mode Not Working
Solution 6: TURN Off the Windows Firewalls
Sometimes, the antivirus or firewall settings of your system might interfere with the QuickBooks application, resulting in the QuickBooks Desktop Pro 2023 crashing issue. You can easily fix the issue by turning off the Windows firewalls by following the below-mentioned steps:
• Firstly, you need to open your system's firewall settings.
• Then, in the opened window, you will see the TURN FIREWALL Options ON/OFF in the left panel.
• Now, disable the Windows firewalls and make sure that they are disabled for both PRIVATE and PUBLIC Windows.
Wrapping Up
Hopefully, with the help of above mentioned troubleshooting methods you can easily fix the QuickBooks crashing and stops working error. All the solution are easy to implement. However, if you face any difficulty in implementing the solution or need further assistance, you can call our experts at 1-844-248-9739.
